privacy policy

Privacy Policy

This Privacy Policy outlines how Nebulic ("the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make purchases from our Site.

Contact Information

For additional questions, more information about our privacy practices, or to make a complaint, contact us via email at nebulic.info@gmail.com 

Collecting Personal Information

When using the Site, we gather specific information about your device, interaction with the Site, and data essential for processing your purchases. We might collect additional details when you reach out to us for customer support. Any information about an identifiable individual is referred to as "Personal Information."

Device Information

Purpose: To load the Site accurately and perform analytics for optimization.

Source: Automatically collected through cookies, log files, web beacons, or pixels.

Disclosure: Shared with our processor, Shopify.

Personal Information Collected: Web browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and Site interaction details.

Order Information

Purpose: To fulfill orders, process payments, arrange shipping, and provide order-related communication.

Source: Directly collected from you.

Disclosure: Shared with our processor, Shopify, and other relevant vendors.

Personal Information Collected: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

Purpose: To offer customer support.

Source: Collected from you.

Disclosure: Information shared with vendors involved in providing customer support.

Personal Information Collected: [Add any additional information collected.]

Minors

The Site is not intended for individuals under 16. We don’t knowingly collect Personal Information from children. Parents or guardians concerned about their child's data can reach out for deletion requests.

Sharing Personal Information

We share your Personal Information with service providers assisting us in delivering services or fulfilling contracts. For instance:

We utilize Shopify to power our online store.

We may disclose Personal Information to comply with laws or protect our rights.

Behavioral Advertising



https://www.google.com/intl/en/policies/privacy/https://tools.google.com/dlpage/gaoptout
 We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
 We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.[INSERT OTHER ADVERTISING SERVICES USED]
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous



https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis (GDPR)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Selling Personal Information (CCPA)

[INCLUDE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

categories of information sold;

IF USING SHOPIFY AUDIENCES: information about your use of the Site, your purchases, and the email address associated with your purchase

instructions on how to opt-out of sale;

whether your business sells information of minors (under 16) and whether you obtain affirmative authorization;

if you provide a financial incentive to sell information, provide information about what that incentive is.]

Your Rights

[Include this section if applicable to your business in Europe or serving European customers.]

Cookies

We use various cookies to enhance your browsing experience and provide services. 

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you have a complaint, contact us using the provided details. If unsatisfied with our response, you have the right to approach the relevant data protection authority.

https://ico.org.uk/make-a-complaint/